What Information We Hold and Why
We collect the information you give us when you create your account — your name, contact details, and the mobile wallet number you use for deposits and withdrawals via bKash, Nagad or Rocket. We also record transactional data: deposit amounts, withdrawal requests, and the device type
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used to access your account, whether that is a mobile browser or the jilievo9 web app. Technical data such as your IP address and session timestamps help us detect unauthorised access and keep your account wallet safe. We do not collect more than what account operation
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and payment processing require. Payment data tied to bKash, Nagad and Rocket transactions is handled in line with the processing rules of those respective platforms and is never stored in plain text on our side. Where you access jilievo9 from Bangladesh, the availability of account features
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and data handling may depend on your local law and the eligible regions our platform serves. We retain your account data for as long as your account remains active and for a period afterwards as required by applicable legal obligations. You may request a copy of
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your data or ask us to correct inaccuracies at any time by contacting our support team.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.